RMSCare Newsletters

Each month, we publish a newsletter we call your “RMSCare Package” for clients, associates, and friends. You can read them here and sign up to receive future issues in your email.  We HATE SPAM and promise not to abuse, sell, or rent your contact info!
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November 2019 RMSCare Package

In This Month’s Issue:

  • WAR! What is it Good For?
  • The Smart Kitchen is Very Stupid
  • AdvisorySouth
  • Former Hacker Gives Warning



October 2019 RMSCare Package

In This Month’s Issue:

  • YouTube Fined
  • Lothar Walther Precision Tools
  • Emergency Preparedness Fair
  • Control TV With Your Eyes
  • People Left Exposed


RMSCare Package September 2019September 2019 RMSCare Package

In This Month’s Issue:

  • Kingsley Franek LLC
  • Who’s Listening In?
  • Too Hot to Handle
  • Putting a Stop to Bullies
  • Windows is Flatlining


RMSCare Package August 2019August 2019 RMSCare Package

In This Month’s Issue:

  • Google Launches New Features
  • Meet the Team!
  • Rough Waters
  • Improve Security Awareness Culture



RMSCare Package July 2019July 2019 RMSCare Package

In This Month’s Issue:

  • Want to Go Back?
  • Spring Cleaning
  • Freshëns Fresh Food Studio
  • Charged with Danger!



RMSCare Package June 2019June 2019 RMSCare Package

In This Month’s Issue:

  • A Fatal Crash
  • Shuford Financial Partners
  • Landmark Moment for Warfare





RMSCare Package May 2019May 2019 RMSCare Package

In This Month’s Issue:

  • Just How Safe Are We?
  • Social Media Madness
  • MC Granite





RMSCare Package April 2019April 2019 RMSCare Package

In This Month’s Issue:

  • The Simple Side of Security
  • Dunkin’ Donuts Disaster
  • 5G is Coming
  • New Tech to Combat Spam



RMSCare Package March 2019March 2019 RMSCare Package

In This Month’s Issue:

  • Hungry Hamburglars
  • Interactive Neighborhood for Kids
  • Password Vigilante
  • Apple Scrambles



RMSCare Package February 2019February 2019 RMSCare Package

In This Month’s Issue:

  • Are You Safe From Pickpocketing?
  • Kanye West Tops the Charts
  • Morton, Vardeman & Carlson
  • Grab Your Remote



RMSCare Package January 2019January 2019 RMSCare Package

In This Month’s Issue:

  • The Clock is Ticking
  • Christmas Party 2018
  • Shop Like a Pro
  • Smart Microwave



RMSCare Package December 2018December 2018 RMSCare Package

In This Month’s Issue:

  • Attack on Organizations
  • A Watch Built for Adventure
  • American Yazaki Corporation
  • If Life Were a Computer
  • Beware: Apple Scam!


RMSCare Package November 2018November 2018 RMSCare Package

In This Month’s Issue:

  • Scams Getting More Clever?
  • Whitehead Diecasting
  • Natural Disasters
  • Long, Strange History



RMSCare Package October 2018October 2018 RMSCare Package

In This Month’s Issue:

  • Yikes…
  • Don’t Be a Victim
  • ProntoTrak
  • Shiny New Gadget of the Month



RMSCare Package September 2018September 2018 RMSCare Package

In This Month’s Issue:

  • Disaster Preparedness Month
  • Summer Vacation
  • Dr. Robert McLean, D.D.S.
  • Password Madness



RMSCare Package August 2018August 2018 RMSCare Package

In This Month’s Issue:

  • Ticketmaster Targeted
  • Nightmare Plant
  • Humans vs. Robots
  • Elachee Nature Science Center
  • Senior Citizen Scam


RMSCare Package July 2018July 2018 RMSCare Package

In This Month’s Issue:

  • Exposed and Exploited
  • Aria Salon
  • Cyber Security Facts
  • License Plate of the Future



RMSCare Package June 2018June 2018 RMSCare Package

In This Month’s Issue:

  • The Shocking Truth
  • What They Aren’t Telling You
  • Chasing the Dragon
  • Chattahoochee Country Club



RMSCare Package May 2018May 2018 RMSCare Package

In This Month’s Issue:

  • An Epidemic
  • Surveillance in Style
  • Spartan Warrior
  • Just-in Floors
  • Alexa Is Laughing At Us


RMSCare Package April 2018April 2018 RMSCare Package

In This Month’s Issue:

  • A Hostage Situation
  • A Helping Hand
  • Facebook Taunt
  • ”Give Me A Job Or Else!”



RMSCare Package March 2018March 2018 RMSCare Package

In This Month’s Issue:

  • Quick! You Have Five Months to Switch
  • Self-Made Millionaires
  • Irresponsible or Stupid?
  • RMS Party Recap



RMSCare Package December 2017December 2017 RMSCare Package

In This Month’s Issue:

  • What’s In a Name?
  • Honolulu Fines the Oblivious
  • Christmas Sweater Contest
  • New RMS Employee



RMSCare Package November 2017November 2017 RMSCare Package

In This Month’s Issue:

  • Be the Game Changer
  • Chrome Smoked by Edge
  • Save Yourself Some Cash
  • The Big Dog Mobile Network



RMSCare Package October 2017October 2017 RMSCare Package

In This Month’s Issue:

  • 2FA is Coming to Your Online Life Sooner or Later
  • Horror Story or Reality?
  • Shred Your Boarding Passes
  • Gadget of the Month



RMSCare Package August 2017August 2017 RMSCare Package

In This Month’s Issue:

  • Amazon CEO Jeff Bezos’ Secret to Avoiding Email Overwhelm
  • RMS New Employee
  • Genius Debit Card
  • The Feeder of the Future



RMSCare Package April 2017April 2017 RMSCare Package

In This Month’s Issue:

  • Good Employees, Bad Choices
  • IRS Phishing Scam
  • Pluto, A Planet Again?
  • Nintendo Switch



RMSCare Package February 2017February 2017 RMSCare Package

In This Month’s Issue:

  • That Fake App Just Stole Your ID
  • The Tech Chronicle
  • “Can You Hear Me?” Scam
  • Shiny New Gadget of the Month: Mevo



RMSCare Package January 2017January 2017 RMSCare Package

In This Month’s Issue:

  • 3 “Must-Do” IT Resolutions
  • $1.5 Million Cyber Heist
  • Nintendo Classic




RMSCare Package December 2016December 2016 RMSCare Package

In This Month’s Issue:

  • Save a Bundle of Money on Taxes
  • Questions to Ask Before Moving to VoIP
  • What is the DDosS Attack in the News?
  • Custom Lightsaber



RMSCare Package October 2016October 2016 RMSCare Package

In This Month’s Issue:

  • Go Mobile – Without Killing Your Data
  • Keeping Our Seniors Safe
  • Shiny New Gadget – FitBark




RMSCare Package August 2016August 2016 RMSCare Package

In This Month’s Issue:

  • Betting the Farm Your Backups Are Safe?
  • 3CX WebMeeting
  • Get a Great Night’s Sleep
  • Discover Hidden iPad Features



RMSCare Package July 2017July 2017 RMSCare Package

In This Month’s Issue:

  • 5 Ways to Spot a Social Engineering Attack
  • Keeping Your Child Safe While Online
  • ICE (In Case of Emergency) on Cellphones
  • What if Smartphones Had Wings?



RMSCare Package May 2016May 2016 RMSCare Package

In This Month’s Issue:

  • Which Flavor of the Cloud is Right for You?
  • Keeping Your Mobile Device Safe
  • What is Your Business Missing by Not Accepting Bitcoin?
  • Polaroid Zip



RMSCare Package March 2016March 2016 RMSCare Package

In This Month’s Issue:

  • Introducing RMSCares
  • Relying on a Good Luck Charm?
  • Satellite Messenger
  • Keeping Your Facebook Account Safe



RMSCare Package February 2016February 2016 RMSCare Package

In This Month’s Issue:

  • RMS Cares About Your Security
  • Techy Tidbits
  • Satellite Messenger




RMSCare Package January 2016January 2016 RMSCare Package

In This Month’s Issue:

  • Upgrading to Windows 10?
  • Keep Safe from Cyber Attacks
  • Shiny Gadget of the Month: Musical Lightbulbs



  • RMSCare Package December 2015December 2015 RMSCare Package

    In This Month’s Issue:

    • Cloud Computing and Your Company
    • Tech Gifts for 2015
    • Your Network is Under Attack!
    • Last Chance to save $25,000!




    RMSCare Package September 2015September 2015 RMSCare Package

    In This Month’s Issue:

    • Is Your Data at Risk?
    • Pitfalls of Accepting Credit Cards
    • Get a Free Ipod!
    • IT Fun Facts




    RMSCare Package August 2015August 2015 RMSCare Package

    In This Month’s Issue:

    • Is Your Server in a Closet?
    • Oasis Comes to Buckhead
    • Back up Your Smartphone
    • How to Avoid Expensive IT Projects




    RMSCare Package July 2015July 2015 RMSCare Package

    In This Month’s Issue:

    • 5 Most Dangerous Things to Email
    • Vacation Alert!
    • Does This Password Sound Familiar?
    • Shiny New Gadget of the Month: Navdy




    RMSCare Package June 2015June 2015 RMSCare Package

    In This Month’s Issue:

    • How Safeis Your Cloud Data?
    • Don’t Fall for this SCAM!
    • New RMS Payment Portal
    • Shiny Gadget of the Month: InfiniteUSB




    RMSCare Package May 2015May 2015 RMSCare Package

    In This Month’s Issue:

    • Yahoo Kills Telecommuting
    • RMS Welcomes new Staff Member
    • Is Google from Star Trek?
    • Shiny Gadget of the Month: Sane Box




    RMSCare Package April 2015April 2015 RMSCare Package

    In This Month’s Issue:

    • Is Your Business Prepared?
    • Windows Server 2003 Expires!
    • The Truth about Email
    • 3CX Softphone Features




    RMSCare Package February 2015February 2015 RMSCare Package

    In This Month’s Issue:

    • Protect Your Devices for Pennies a Day!
    • Broken Hearts and Stolen Data
    • Customer of the Month: Creative Office Solutions
    • Protect Yourself from Online Fraud




    RMSCare Package January 2015January, 2015 RMSCare Package

    In This Month’s Issue:

    • Is Your Outdated Phone System Causing More Problems Than It’s Worth?
    • Internet Safety Tips
    • RMS Sponsors Inaugural Celebration!
    • Photos From The RMS Chrismas Party




    RMSCare Package November 2014December, 2014 RMSCare Package

    In This Month’s Issue:

    • Shopping Online? 9 Steps To Take Now To Be Certain Your Finances Are Protected
    • RMS Joins AWSCPA In Honoring Johnnie L. Clark, CPA, MBA, Ph.D
    • PC Magazine’s Top 10 Tech Gifts for 2014
    • Shiny New Gadget Of The Month: Sony Xperia Z3 Compact




    RMSCare Package November 2014November, 2014 RMSCare Package

    In This Month’s Issue:

    • What Is Malvertising?
    • Client Of The Month: Oasis Family Life Church
    • The War On Ransomware!
    • Anti-Viruses’ Dirty Little Secret
    • Shiny New Gadget Of The Month: Pebble Steel



    RMSCare Package October 2014October, 2014 RMSCare Package

    In This Month’s Issue:

    • This Halloween…Who’s Keeping An Eye On Your Network?
    • Client Of The Month: Pascal Barthares of Vitec Video Innovations
    • 5 Tools To Better Manage Your In-Box
    • Your iPhone is Watching You!
    • Shiny New Gadget Of The Month: Neo Grab


    RMSCare Package August 2014August, 2014 RMSCare Package

    In This Month’s Issue:

    • Could The Dog Days Of Summer Be A Threat To Your Business?
    • Client Of The Month: Dr. Victoria Hamilton of Auditory Processing And Therapy
    • Student Laptop Buyer’s Guide: Use These 6 Tips When Buying Your Student’s New Laptop This Fall
    • Is Your Web site Vulnerable?
    • Shiny New Gadget Of The Month: CuePrompter


    RMSCare Package July 2014July, 2014 RMSCare Package

    In This Month’s Issue:

    • What the Heck Is Cloud Computing (And Why You Should Care)
    • Client Of The Month: Marc Thomas of HTH Building Services
    • Storm Season Is Here…Are You Protected?
    • Is Cloud Computing Right For You?
    • Shiny New Gadget Of The Month: PhoneSoap Touch Screen Polish


    RMSCare Package June 2014June, 2014 RMSCare Package

    In This Month’s Issue:

    • My Computer Doesn’t Need Regular Monitoring And Maintenance, Does It?
    • Client Of The Month: Tony Caporale of TwinBear Management
    • Tech Support Scams
    • 7 Ways To Keep Your Tablet Secure
    • Shiny New Gadget Of The Month: Laser Projection Virtual Keyboard




    RMSCare Package April 2014April, 2014 RMSCare Package

    In This Month’s Issue:

    • R.I.P. Windows XP (October 25, 2001 – April 8, 2014)
    • If Disaster Strikes, Is Your Business Protected?
    • Another Reminder Of Why You Can’t Use Home Routers In Your Business
    • Shiny New Gadget Of The Month: Nest Protect




    RMSCare Package February 2014February, 2014 RMSCare Package

    In This Month’s Issue:

    • The 3 Scariest Threats To Small Business Networks
    • Client Of The Month: Robert Shuford of Shuford Financial Partners
    • You Just Discovered One Of Your Employees Had Their Smartphone Stolen…Quick, What Do You Do?
    • Shiny New Gadget Of The Month: Fitbit




    RMSCare Package January 2014January, 2014 RMSCare Package

    In This Month’s Issue:

    • Three New Year’s Resolutions To Make In 2014
    • CryptoLocker Ransomware Strikes Atlanta! RMS Backup Saves The Day!
    • Backing Up Your Server Alone May Still Lead To Data Loss
    • Shiny New Gadget Of The Month: The iPhone/iPad Pocket Projector




Testimonials

We were looking for a cost-effective way to replace our in-house IT. RMS gave us options that made sense. They have given us ideas to strengthen our company and streamline our processes.  We let RMS handle everything from our servers, PC’s, smartphones and iPads – everything.  We are very thankful for finding RMS.  They were definitely the right choice for Whitco. Grant Whitney, Whitco Roofing
RMS offers our practice sound and responsible advice, and at a fair price. We consider RMS our IT partner. They know our business and computer needs and are relied on as a solution provider to GRS. Because RMS has little to no turnover with its technical support staff, RMS has an “institutional knowledge” of our practice that has resulted in observable efficiencies and cost savings. GRS’s record of “down” time is practically non-existent which speaks directly to the level of service provided by RMS. The online solution for reporting a problem works well and response times are consistently prompt.  Most issues can be resolved virtually but we have received excellent service when a tech is required onsite. Brenda Messick, Georgia Reproductive Specialists, LLC
RMS has provided Cotton & Welsh with excellent IT services for 8-10 years.  Prior to that time we struggled with various IT options – none of which was a success.   The entire RMS staff has helped us through the years with numerous projects – a move and a new set up, web site development, multiple PCs and laptops for various salesmen, all with different needs.  The level of the service has always been excellent; problems were resolved efficiently; and the recommendations have always been correct.  Most importantly in the fast paced work environment of today, RMS responds extremely promptly even for small problems (which at the time seem huge) and gets the issue resolved.   We like their prompt and efficient service and like them personally as well – a great group of people Carolyn Cotton, Cotton & Welsh, Inc.
“RMS has a wide range of knowledge. They help fix network issues as well as answer question about software and email. They offer excellent service. A real person answers the phone every time I call. They know how urgent IT issues are for a business and they follow up to make sure the problem is fixed.” Dave Schmidt, Florida Bath
“RMS set up and serviced computer networks at two companies which I have or had ownership. I have been extremely pleased with RMS. They are professionals. They conduct themselves and their business in a professional manner. They are always looking out for their Customers. I do not believe RMS would recommend any expenditure for equipment nor systems that did not have every expectation of suiting the need and have an adequate payback on the investment. I particularly appreciate their ability to solve problems remotely and on-the-spot without waiting for call backs. I truly rely on RMS to be my IT experts and they have never let me down.” Wayne Wilkes, Tile & Stone Express
I can’t tell you why we chose RMS, but I can tell you what keeps us doing business with RMS is excellent customer service! Everyone is helpful. I have worked with Bob, and he has been not only able to solve all my IT issues, he is super kind. Denise Zander, Whitco Roofing
RMS has been responsible for the design, implementation, and support of our computer network for the past ten years. RMS has become a valued business partner through honesty and commitment to fast, reliable service. I highly recommend RMS for all of your computing needs. David Johnson, S & S Cafeterias
RMS Associates, Inc. has been our sole source provider for networking, phone system and automation equipment, installation, software and support for over fifteen years.  Through four complete new office location set-ups and numerous upgrades and expansions, Randy Rowe and his competent staff have met all of our needs in a timely, professional, and cost conscious manner. In our industry, success is based on reliable cost data, meeting deadlines and producing a quality product. RMS has become an indispensable member of our team as a trusted advisor in making equipment upgrade decisions, as well as providing continuous support for the maintenance of our data systems. Knowing that our data files are secure allows us to focus on the task of producing quality buildings and meeting deadlines. A shiver runs up my spine recalling the days when we tried to work through the latest “computer problem” on our own and agonizing over what equipment to buy that wouldn’t be obsolete the day after … Ken Blevins, K. Blevins Contracting
I have been with Georgia Reproductive Specialists for the past five years. Since then, I have had the pleasure to work with RMS. We have developed a fantastic working relationship. They are all a great group and are extremely professional, courteous, prompt and ontop of everything, friendly. Whenever I run into a computer issue that I cannot handle, they are there to fix it or guide me through. There turnaround time is outstanding. I have truly been very lucky to have them on board with our practice. Liliana Pena, GRS
RMS was already in place when I took over this position with the company.They were a “life-saver” for sure, as the company never really had a knowledgeable IT company. RMS responds promptly and efficiently. Their staff is professional and effective. They come out on-site when needed or requested. They keep the company up-to-date. They recommend solutions. They educate the staff when a problem arises. Overall, great group of guys! Liz Sanders, Kwon Pediatric Dentistry
Atlanta Pediatric Surgery has been in relationship with RMS and Associates since the late 90’s. We initially sought their help in choosing a software package for a small medical office. Over the years we have grown and changed, and RMS has always been available with their expert advice and service. Having remote support now is a wonderful addition to our technical support system. We forever rely on their speedy response to all of our challenges, be they softwear, hardware, technical advice and very professional and practical solutions to the issue of the moment. In addition to the professionalism and efficiency that we have come to trust, all of the personnel at RMS are just wonderful folks! It has continued to be a pleasure doing business with them for close to a decade. Nancy Schnabel, Atlanta Pediatrics
RMS has provided us with a network that allows us to provide a timely response to customer inquiries, keeps our employees productive, and keeps our operations running smoothly. Whenever we need service, we can count on a prompt response and a knowledgeable and courteous staff. Margaret Dobbins, Paul Robinson Inc.
We like being able to concentrate on our wholesale distribution business and leave IT to the experts at RMS. Bottom line-WE TRUST RMS. Donna Walker, Marvin L. Walker & Associates
RMS is not your average IT Support group. Over the years Georgia Reproductive Specialists has worked with RMS, I have come to see them as our IT partners. Rather than simply wiring, repairing and servicing our equipment, they have come to understand our business and how their IT expertise can enhance our medical practice. “ Their monitoring and proactive service has kept our network running efficiently without unexpected downtime. We are most grateful for their knowledge and professionalism and most definitely feel they are part of our team. Dr. Mark Perloe, Ga. Reproductive Specialists
I want to just share with you how incredibly valuable the RMS relationship has been to us, particularly because of one Randy Voige. I love this guy. He’s got the greatest attitude ever, even when under pressure. He knows his stuff or if he doesn’t (which he actually admits on rare occasion) he gets the answers and quickly. I know of almost no second fixes he’s had to do – his first time is nearly always perfect. We really depend on him and are so thankful for his capable help. You have a tremendous asset in Randy and I hope you never fire him or let him quit. It would be a severe loss for us all. Please share this with him. He deserves accolades. Ryan Coker, Advisory South
I am a remote employee for Freshens (headquarters is in Atlanta and I work from Baltimore).  For this reason I am very appreciative of the support that I receive when there are log in issues either from my home due to Microsoft Exchange failures, password reset issues or when I am on the road.  RMS is my IT “security blanket”. Laurie Lavietes, Freshens
It is a great pleasure for me to write this letter to you today. There are many parts to any successful Organization, but for CPA firms today technology has to be one of the most important. Fortunately for us, your firm has represented us and our clients with unparalleled professionalism and technical expertise for over 10 years. One of my favorite things about RMS is the way that you help your client’s setup technology solutions that are “cutting edge”, but also provide great long term value. My partners and I always feel like you encourage us to spend enough money to get a high quality product that is built for long term productivity, but we never feel like we’ve over bought. That is a very difficult balance to find and your firm has managed it seamlessly for many years. Another thing that I can’t say enough about is your service. We always receive prompt and professional service from you and your staff whenever we need it. We will certainly continue relying on RMS for all of our tec… Jeff Stephens, CPA
I can speak about RMS from the user end angle. As a department head, I have had the flexibility to work with RMS at almost every level of service you provide. I have nothing but great things to say about RMS and the people within the organization. Jerry Godoy, HTH Building Services
I have used RMS to support two technology start-ups over the past ten years.  I have always received great service, and the hardware that we have purchased from RMS has consistently been spot-on.  I highly recommend RMS to anyone looking to partially or (as we do) completely outsource the IT function in a growing business.  Also, the quality of the hardware seems to be superior to other major providers’ solutions, especially when combined with the local support provided by RMS.  Randy, thanks for your years of support to my companies Dave Kelly, AnalyticsIQ
Working with RMS makes dealing with technical issues very easy. The team is so helpful and is always respectful of those that are not very tech savvy. We have come a long way from when we first started with RMS. We aren’t an average salon since we have 5 locations and a call center, but over the years they now have a great understanding of our business needs and are a huge asset for us. Amber Cooper, Bob Steele Salon
The RMSCare Platinum service was perfect for our business.  We are a staffing company focused our people and customers. I used to have all my employees call me before calling technical support and I still couldn’t stop unnecessary bills.  Now I don’t have to worry about getting a huge bill when one of my employees has a technical issue. Von Fassnacht, HotelPro Staffing
We have been working with RMS for close to four years. As a small engineering firm we really depend on RMS to provide a quick turnaround on network related issues as well as assist us with any hardware problems. The have always provided us with outstanding service. They are able to resolve most issues remotely; however, when on site service is needed they are quick to respond. Their technicians are very professional and all have a very good understanding of the nature of our operations. We kind of feel like they are a part of the team. Scott Slay, Warren Environment, Inc.
I have been with GPM for almost 21 years and I believe we have used RMS for at least 15 plus years.  We love RMS and could not operate without them.  Everyone there is great to work with. Ginger Fowler, Georgia Probation Management
I can’t say why we chose RMS to start.  But I would argue the reason we keep RMS is the fast and effective service we receive.  Personally, I have had some quirky issues pop up and I just take a screen shot and email it.  I have to write that my laptop runs well all the time.  I can tell when something has happened over night, be it an update or maintenance.  I know RMS is not sitting and waiting for a call.  RMS is proactively keeping my computer up and running. I can’t say what makes RMS different because I have no comparison to make.  But if I were to compare RMS to other professional services, the quality of the service, urgency to resolve issues, and communicate, and high level of advice makes RMS top notch.  I would recommend RMS to anyone. It feels like I am gushing a bit.  But, RMS works.  It gets the job done so I can get my job done.  I know members of my team have emailed service requests and have returned to applaud the professionalism of the RMS crew. Joe Sardina, Freshens
We’ve used RMS at our last 2 companies (Sigma Analytics and AnalyticsIQ).  Prior to that, we tried to manage our systems ourselves, and it was a disaster.  Using RMS has allowed us to concentrate on what we do best, while being assured that our critical computer systems and back-ups are being maintained professionally and correctly.  Without our data and systems management in place, we wouldn’t have a company! Gregg Weldon, AnalyticsIQ Inc.
We love working with RMS. They have been wonderful since day one. They treat us like family and in fact have us pretty spoiled. They give us all the extra care attention we look forward to. Shana Taylor, New Millenneum OB/GYN
We came to RMS Associates services originally through Veracor.  We’ve worked with Veracor as an associate office here in Dothan since about 2010.  RMS handles all of our IT issues and has implemented security measures and Cloud backup among other things.  They have been incredibly helpful with troubleshooting issues as they arise.  I call them when my boss or I have anything we can’t handle or when the technical parts are beyond our expertise.  Often they can suggest a fix right away, they also remotely access our computers to figure out what’s going on.  Only rarely have we actually had to schedule a time to have them work on our computers for an extended period.  They are user friendly people and have helped us with on the spot fixes more often than having to wait for someone to remote in to fix a problem.  I am very much more flexible than my boss is.  He relies on his computer, whether it’s by phone or on a laptop away from the office, so he hasn’t got the time t… Martha Compton, AdvisorySouth
I’m a Business Consultant for Freshens (my employer), my regions consists of some of the Northeast, part of the mid West, and the Dallas Fort Worth area. Some time ago Freshens made the needed decision to utilize RMS, and I have nothing to say but great things about RMS. The few times that I have called, the issues were resolved in a very reasonable time frame. If the issues weren’t going to be resolved right away, I was informed of when they would (I.E. Freshens server issues). Ed Zimmerman, Freshens
I have been acquainted with RMS Associates, Inc. for six (6) months as a new addition in the accounting department at White Hawk, Inc.  I have worked in construction accounting over twenty (20) years.  I have dealt with various IT companies and the time you spend calling them and waiting for someone to call you back. No company that I have been associated with over the years has responded to the IT needs at White Hawk, Inc. the way that RMS responds.  I highly recommend the benefits of the RMSCare Platinum customer package.   They understand the urgency of having our  immediate IT issues and on-going maintenance handled efficiently, timely and with reasonable costs.  This allows us to focus on our business knowing that they are taking care of their business.   We appreciate and salute Randy Rowe and their entire staff for the outstanding service they consistently give. Debra Stewart, White Hawk, Inc.
We have been a customer of RMS for a number of years. They are responsive to our needs and are customer service driven. I would recommend them to anyone. Joe Welsh, Cotton & Welsh
We have worked with RMS Associates, Inc. for more than 10 years. Their service is prompt, professional and friendly with a willingness to go the extra mile for the client. RMS does a great job of managing client expectations and providing accurate and reliable quotes for service. As a recent subscriber to RMSCare Platinum, we have found this service to be a valuable asset for our business. It is a pleasure to work with RMS and we highly recommend their services. Shelly Pickerel, Evers & Fox, CPA
RMS has provided Georgia Probation Management with outstanding support for all of our IT needs since 1995. When they introduced their RMSCare Platinum program in 2006, we jumped at the chance to proactively maintain and monitor our hardware. RMS takes care of watching our servers and applying all the patches and security updates. The uptime of our servers and network has increased dramatically with the attention these guys pay to preventing problems and solving them while they don’t impact our users. With 10 locations and over 75 users, downtime costs us a lot. If a piece of equipment should break down, RMS will get us back up and running for only the costs of any parts used. This helps us budget our IT costs. I would hate to go back to the days of ‘no one watching the shop’ not knowing the status of our equipment and data backups. Steve Page, Ga. Probation Management
My experiences with RMS have been nothing but positive. Always there when you need them, respond quickly, resolves every issue that has been submitted in a timely manner and willing to take on any challenge. Mike Coates, Combined Investigators
I am not sure if you recall but you and your team have served as my IT resource since 1991, the year you opened RMS. I realized the other day that I had never expressed to you my appreciation for the value all of you have brought to my business over the past 17 years. If I am counting correctly my current system is the 4th network you have installed for me. It is probably approaching time for another. In each instance the new system was installed with virtually no down time. After installation the “tweaking” of the system was to a minimum. You assessed our needs and the system you installed accomplished for us what you represented it would accomplish. All of those are important to my staff and me. In the early years I gave smaller IT projects to other companies. I never found the level of service provided measured up to RMS. RMS personnel have always been prompt, professional and on top of the game. Thank you for a job, many jobs well done! Wayne Lester, CPA
It has been a pleasure working with RMS. Even tho’ we’re not “a big fish” in their pond, the care they have shown us over the years would say otherwise. We are grateful for their wise counsel and their eagerness to service….they have served us well.” Gloria Lewis, CPA
I can’t tell you enough how exceptional your team is!!  Jonathon and Randy have been very instrumental in keeping me up and going whenever I have computer or cell phone issues. In fact, on more than one occasion, they have been my life line! Both of these guys are ALWAYS professional, eager to help and posses the quality of patience!  I am not very savvy when it comes to troubleshooting, so they graciously meet me at my level of understanding and we work through the problem. Every issue has been resolved in a timely manner and I always learn something new! So thankful we have RMS!!!! Kevin Truesdale, Freshens
When we hired RMS we handed them a list of problems and deficiencies with our IT system.  Within a short time they were all solved and today our system is running better than ever with virtually no problems. Bill Tabor, Combined Investigators
I am a customer; been one since 1992. Randy Rowe knows me; as do the experts who answer the phone and give advice. I probably have dealt with Randy Voige most of the time. That is not to say anything less about his colleagues.  I like them all. Everybody is an expert – and that is why I continue to phone. I am not a big/important customer. My payments would not keep you in stamp money. But RMS shows me the same care and respect as anybody who calls and says, I’ve got a problem. Jack Carew

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Address

Contact Us:

RMS Associates, Inc.

1850 Lake Park Drive

Suite 200

Smyrna, GA 30080

tel 770-988-9640

fax 770-988-9695